Privacy Policy
Last updated: 24 May 2026 | shop funeral europe | shopfuneraleurope.com
1. Who we are
shop funeral europe is a B2B marketplace operated by funeral europe, registered in Barcelona, Spain (VAT: ESX9042645B). We are the data controller for personal data collected through shopfuneraleurope.com.
Contact: sales@shopfuneraleurope.com
2. What data we collect
We collect personal data only where necessary to operate the marketplace. The data we collect includes:
- Registration data: first name, last name, company name, VAT number, country, phone number and email address — provided when registering as a Buyer or Seller.
- Communication data: messages sent through our contact form or by email.
- Login data: username and session data required to keep you logged in.
- Usage data: anonymous analytics data collected via Google Analytics, including pages visited, time on site and approximate geographic location. This data cannot be used to identify you personally.
- Technical data: IP address, browser type and device information collected automatically when you visit the site.
3. Legal basis for processing (GDPR)
Under the EU General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Contract performance (Art. 6(1)(b)): to register and manage your Buyer or Seller account and facilitate transactions.
- Legitimate interests (Art. 6(1)(f)): to operate and improve the platform, prevent fraud and maintain security.
- Legal obligation (Art. 6(1)(c)): to comply with EU tax reporting obligations including DAC7.
- Consent (Art. 6(1)(a)): for non-essential cookies such as Google Analytics, where consent is required.
4. How we use your data
We use your personal data to:
- Create and manage your account on the marketplace.
- Facilitate connections between Buyers and Sellers.
- Respond to enquiries submitted through our contact form.
- Send account-related communications such as login credentials and updates to these policies.
- Comply with legal obligations including DAC7 tax reporting.
- Analyse anonymous usage data to improve the platform.
We do not use your data for advertising profiling, and we do not sell your data to third parties.
5. Who we share data with
We share personal data only where necessary with the following trusted service providers:
All service providers are bound by data processing agreements and GDPR-compliant terms.
6. International data transfers
Some of our service providers (including Google) may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. How long we keep your data
- Account data: retained for as long as your account is active, plus 3 years after account closure for legal and audit purposes.
- Contact form submissions: retained for 2 years.
- DAC7 reporting data: retained for 10 years in accordance with EU tax law.
- Analytics data: retained by Google Analytics for 14 months by default.
8. Your rights under GDPR
As a data subject under the GDPR, you have the following rights:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate data.
- Right to erasure — to request deletion of your data, subject to legal retention obligations.
- Right to restriction — to request that we limit processing of your data.
- Right to data portability — to receive your data in a machine-readable format.
- Right to object — to object to processing based on legitimate interests.
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at sales@shopfuneraleurope.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Spanish data protection authority (AEPD) at www.aepd.es.
9. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. These include HTTPS encryption, access controls and secure hosting on Hostinger's infrastructure.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email at least 14 days before they take effect. The current version is always available at shopfuneraleurope.com/privacy.html.
11. Contact
For any privacy-related questions or to exercise your rights, contact us at sales@shopfuneraleurope.com.
